Returns & Exchanges
If you are not satisfied with your purchase, we offer returns on unopened coffee products and accessories within 30 days of delivery.
1
Initiate Request
Contact our support team with your order number to request a Return Merchandise Authorization (RMA).
2
Pack Items
Securely pack the unopened items in their original packaging to prevent damage during transit.
3
Ship Return
Affix the provided prepaid shipping label and drop the package off at any authorized carrier location.
4
Receive Refund
Once received and inspected, a refund will be issued to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing